Voice お客様の声

2026/03/05
川崎市Suchee様 (担当者:林 星弥)

5
エリア
神奈川県川崎市
担当者
林 星弥スタッフ紹介ページを見る

We are very grateful for his support.

住宅を探し始めたきっかけやアドキャストをお選びいただいた理由はどのようなものでしたか。

We began looking for a home in Kawasaki as part of our long-term plan to settle in the area and create a stable base for our family. With two young children, we were looking not just for a property, but for a place where we could build our life over the coming years.

We chose Adcast primarily because of their English support. As non-native Japanese speakers, clear communication was very important to us, especially for such a significant decision. From our first interactions, Hayashi-san was responsive, transparent, and easy to communicate with, which gave us confidence to proceed with him.

物件は何軒程ご覧になられ、ご購入された物件を決めるまでどれくらいの期間がかかりましたか。

We viewed approximately 10 properties over a period of about four months before deciding on the current home.

During this time, Hayashi-san patiently arranged viewings, provided detailed explanations, and helped us compare options carefully. He never rushed us and allowed us to take the time we needed to evaluate each property properly before making a final decision.

住宅の購入にあたり不安な点はございましたか。またその不安は解消されましたか。

Yes, as this was a major purchase, we naturally had several concerns — including financing, legal procedures, long-term value, and the overall condition of the property. As a family making a long-term commitment, we wanted to ensure we were making a sound and well-informed decision.

Hayashi-san addressed our concerns patiently at each step. He explained the process clearly, coordinated with the bank and related parties, and made sure we understood the details before moving forward. His steady support helped reduce our uncertainty, and by the time we finalized the purchase, we felt comfortable and confident in our decision.

最後にスタッフに一言お願い致します。

We would like to sincerely thank Hayashi-san for his patience, professionalism, and consistent support throughout the entire process. Over the four months, he was always responsive, calm, and willing to go the extra mile to help us — even beyond what was strictly required.

Our children also became very fond of him, which reflects the warmth and kindness he showed to our family during each visit. Buying a home is an important milestone, and we truly appreciate that he helped us navigate it with clarity and confidence. We are very grateful for his support.

担当者より

Thank you very much for your kind and thoughtful message.

It was truly a pleasure supporting you and your family throughout this important journey. I sincerely appreciate the trust you placed in me over the past four months. Seeing you carefully consider each step and ultimately find a home where your family can build lasting memories was very rewarding for me as well.

I am especially grateful for your warm words about the communication process. Supporting clients in English and ensuring clarity and confidence at every stage is something we value deeply at Adcast, and I am glad it made a difference for you.

Thank you again for your kindness and trust. I wish you and your family many happy years in your new home, and please do not hesitate to reach out if I can assist you in the future.

Warm regards,
Hayashi

永続的にサポートします
林 星弥